Training program

Organizations team up for digital soft skills training program

CLEVELAND – A new partnership between the Urban League of Greater Cleveland and Ohio Means Jobs Cleveland-Cuyahoga County is working to teach people the soft skills training they need to get and keep jobs, but they bring a digital touch to it.

They have launched a new pilot project called Enhancing Skills for Success (ESS). It is a free, collaborative workforce program offering soft skills development and training via mobile phones with videos and interactive instructions.

Urban League of Greater Cleveland President and CEO Marsha Mockabee said the strategy was designed to meet the needs of the community during the pandemic.

“One of the things we saw was the opportunity to really create a mobile-accessible presence, because we know not everyone has access to a computer, whether it’s a laptop or something like that. that,” Mockabee said.

The program includes interactive learning modules focusing on emotional intelligence, communication, critical thinking, teamwork, time management, self-control and building positive relationships.

It also includes Urban League soft skills training, Solid Opportunity for Advancement and Retention (SOAR).

“We call this version 2.0 because of its very virtual nature. We have always taught this SOAR program at the Urban League in person. And so our SOAR 2.0 is that virtual model,” Mockabee said.

Urban League Workforce Development Coach Sandy Mills said soft skills are crucial in the job search process, but also after you land the job.

“It’s extremely important because, again, people take it for granted. Just because you got the job doesn’t mean you’re going to keep it,” said Sandy Mills, workforce development coach at the Urban League of Greater Cleveland.

Chad Medley Jr., a student barber at Allstate Barber College in Cleveland, completed Urban League SOAR training. He said it helped him with his daily training and work at barber school.

“You have to be able to work with people, talk to people, be courteous and kind to people, and that prepared me for everything I was going to learn here,” Medley said.

Employers like Cleveland Clinic and Lincoln Electric have partnered with the program to provide participants with opportunities for industry immersion with the possibility of employment upon completion.

“They’re committed to being ready to interview those who finish and doing whatever it takes to get them to interview them for real opportunities,” Mockabee said.

Even better, it’s 100% free for participants.

“We just need them to invest their time, focus and drive to take it to the next level. And if they bring that to the table, we’ll do the rest,” Mockabee said.

The Urban League of Greater Cleveland and Ohio Means Jobs Cleveland-Cuyahoga County is seeking 75 adults to participate in the program. For more information, contact ULGC Workforce at 216-392-1001 or email [email protected]

Jade Jarvis is a reporter for News 5 Cleveland. Follow her on Facebook, Twitter, and Instagram.

Download the News 5 Cleveland app now for more stories from us, as well as top news alerts, the latest weather forecasts, traffic updates and more. Download now on your Apple device here, and your Android device here.

You can also watch News 5 Cleveland on Roku, AppleTV, Amazon FireTV, YouTube TV, DIRECTV NOW, Hulu Live and more. We are also on Amazon-Alexa devices. Learn more about our streaming options here.