Virtual program

Novant Health helps breastfeeding mothers with a virtual overnight program

Lactation consultants certified with Novant Health will be available to assist breastfeeding moms via Zoom from 7 p.m. to 7 a.m.

WINSTON-SALEM, NC — Being a new mom is tough. Uninterrupted feedings in the middle of the night can be especially difficult, but a new program from Novant Health is working to solve this problem.

“I cried a lot about it sometimes because I felt like I wasn’t doing the best job,” said mother-of-two Calli Thomas.

She has been breastfeeding her youngest son, Owen, for nine months now.

“The first week was especially difficult because I was so tired and in so much pain having it,” Thomas said.

Like Calli, many moms feel like there’s no one to help them, especially in the middle of the night.

This is one of the reasons why Novant Health has launched virtual lactation assistance from 7 p.m. to 7 a.m. daily.

Moms can zoom in with Certified Lactation Consultants from the privacy of their home and get the help they need.

Laura Corsig, lactation consultant at Novant Health, said about 90% of families who give birth at Novant decide to breastfeed. She said that although she has seen an increase in the number of breastfeeding mothers over the past two years, that does not mean that it has become easier for mothers.

“We want to be there for them during those times, whether it’s daytime or the middle of the night,” Corsig said.

Calli said she thinks mothers just need to remember to do their best.

“You can’t pour from an empty cup, so you have to remember to take care of yourself and then your babies will be taken care of,” Thomas said.

Corsig said most insurance helps pay for the service.

Cone Health also has lactation consultants available 24/7 for mothers while they are in hospital. There are also counseling services available for their discharge. A spokesperson said there were two free virtual breastfeeding support groups twice a week.